Returns & Exchanges
At Jazwares, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange unworn merchandise within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing